Who we are
Buy Cart Craft ("we", "our", "us") runs the online store at buycartcraft.com. This notice explains what personal information we collect, how we use it and the choices you have.
What we collect
- When you order: your name, email address, phone number, delivery and billing addresses and the items you buy.
- When you contact us: the details you include in emails, calls or our contact form.
- When you subscribe: your email address and, if you share it, your first name.
- Automatically: basic technical data such as IP address, browser type, device and the pages you visit.
Payments are handled by trusted payment processors. We never see or keep your full card number.
Why we use it
- To process, ship and support your orders, returns and refunds.
- To reply to questions and requests.
- To email receipts, shipping notices and service updates.
- To send our newsletter, only if you ask for it.
- To keep the store secure and spot fraud.
- To meet our legal, tax and record-keeping duties.
Cookies and browser storage
We use cookies and similar browser storage to remember your cart between pages and to see, in aggregate, how the site is used. You can clear or block cookies in your browser settings; some features, like the cart, may then stop working.
Who we share it with
We do not sell or rent personal information. We share it only with companies that help us run the store — payment processing, delivery, website hosting and email — and only as much as they need, or when the law requires it.
Your choices
- Stop marketing emails at any time with the unsubscribe link or our Unsubscribe page.
- Reply STOP to any marketing text message to opt out. Message and data rates may apply.
- Ask to see, correct or delete your information by emailing hello@buycartcraft.com.
Depending on where you live, U.S. state privacy laws may give you further rights. We answer verified requests within the timeframe the law sets.
Keeping it safe
The site uses HTTPS encryption, and access to customer information is limited to people who need it. No method of storage or transmission is perfectly secure, but we work to protect your data and will notify you of a breach where the law requires.
How long we keep it
We keep information only for as long as we need it for the purposes above, including legal and accounting requirements, then delete or anonymize it.
Children
This store is not intended for children under 13, and we do not knowingly collect their personal information.
Changes to this notice
We may update this notice from time to time. The date at the top of the page shows when it last changed.
Contact
Questions about this policy? Get in touch with Buy Cart Craft:
Phone: +1 828-555-0137
Email: hello@buycartcraft.com
Postal address and support hours: see our Contact page.